Archive: December 2010


  • December 20, 2010

Driving Growth Strategy 1 of

In the last issue I shared the opportunity window that occurs when customer satisfaction dives. This window opens because (a) new opportunities are generated by the desire to have things …

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  • December 13, 2010

Driving Growth in our Sluggish Economy

Over the last two years I worked with leaders of organizations large and small on how to drive growth in our sluggish economy, putting me in the position to see …

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  • December 6, 2010

Content Gives Way to Context and Convening

While working at the World Bank as a Knowledge Analyst I witnessed a significant change in how knowledge was amassed and applied for greatest impact. Previously, the emphasis had been …

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